Frequently ASKED QUESTIONS (FAQs)
Q: Which products should I use for my skin type?
A: All AURAUS products are based on pure plant extracts and essential oils, which make them extremely gentle on the skin. Therefore, most of our products are suitable for all skin types.
Q: Are AURAUS products 100% natural?
A: AURAUS creates skin care and body care that combine the best of nature and science. We use botanical extracts instead of mineral oils, and pure essential oils to fragrance the products. We also avoid animal testing and ingredients derived from animals. However, we do use the best compounded stabilizers to ensure that our products reach you without contamination and remains pure until your very last drop.
Ingredients are the single most important component of our products. Ingredients are not chosen on their esthetic merit - only ingredients that are truly beneficial to the skin are selected. Minimal preservatives are used in our formulations. Our intent is to utilize only the gentlest and most efficacious ingredients and that is why a great number of natural ingredients are used. Products are always formulated with sensitive skin in mind.
We encourage you to read our product labels. The more you know about ingredients, the better you will appreciate AURAUS products. We refrain from hyperbole and make no false claims. On the contrary, we strive to uphold the standards of honesty, fairness, and integrity that have come to characterize AURAUS and to gain the confidence of our friends around the world. We have gained our position based on our reputation and on recommendation and we prefer to reach you through the quality of our formulations. We utilize only simple, efficient, recyclable packaging so that we may concentrate our efforts and costs on what is truly important: the substance and quality of our products. Truthfully, only the ingredients can help your skin.
Q: Are AURAUS products safety?
A: AURAUS is committed to upholding the highest standards of safety for all the products it makes and sells. We adhere to the most rigorous standards for product safety so that our customers can purchase and use our products with complete confidence. We want you to know that:
1. AURAUS is in full compliance with TGA, FDA regulations as well as the European Union regulations and the requirements for safety in all of the countries in which our products are sold.
2. Each and every ingredient used in our products has been thoroughly reviewed and tested by our internal safety team.
3. Every product formulation that AURAUS manufactures is screened and tested for safety before it is marketed to consumers.
AURAUS confidently and proudly stands behind each and every product that we sell, and we pledge that we will always uphold the highest standards of safety for our customers around the world.
Q: Are there any guidelines for maintenance of AURAUS products?
A: As we use only the finest natural ingredients known to us and minimal preservatives in our fresh, original preparations, we offer the following guidelines to help maintain the freshness and efficacy of AURAUS formulations for as long as possible:
Products should not be exposed to extreme heat, cold, or temperature changes and should be kept out of direct sunlight. Products should be kept in a cool, dry place. Bathrooms are not usually ideal locations for product storage, because the temperature and humidity levels there change frequently.
Please be sure to close lids tightly on all jars and to remove any residue from the spouts on bottles before each use. Bottle tops should be fully closed when storing product or between applications.
Q: Why do AURAUS products vary in color?
A: Because AURAUS utilizes natural ingredients in our unique formulations, our products may vary in color and consistency with each new batch that we make. These natural variations do not in any way affect the quality or efficacy of the product.
Q: How can I become a distributor for AURAUS products?
A: We welcome beauty salons, SPAs, dermatologists, cosmetologists, pharmacists, new stores, wholesalers, importers, exporters to be our distributors internationally. Please contact us by e-mail with your company name, address, phone number, fax number, and company registered number for details.
Q: Can AURAUS provide me with free product samples for trial before I become AURAUS’ distributor?
A: For those who never try the products and would like to be our distributor, we have the Distributor Trial Package to offer. Please contact us by e-mail with your company name, address, phone number, fax number, and company registered number for details of the Distributor Trial Package.
Q: Does AURAUS test its products on animals?
A: No, AURAUS does not conduct any animal testing.
Q: Is AURAUS' packaging recyclable?
A: Yes, all AURAUS' packaging is recyclable.
A: All AURAUS products are based on pure plant extracts and essential oils, which make them extremely gentle on the skin. Therefore, most of our products are suitable for all skin types.
Q: Are AURAUS products 100% natural?
A: AURAUS creates skin care and body care that combine the best of nature and science. We use botanical extracts instead of mineral oils, and pure essential oils to fragrance the products. We also avoid animal testing and ingredients derived from animals. However, we do use the best compounded stabilizers to ensure that our products reach you without contamination and remains pure until your very last drop.
Ingredients are the single most important component of our products. Ingredients are not chosen on their esthetic merit - only ingredients that are truly beneficial to the skin are selected. Minimal preservatives are used in our formulations. Our intent is to utilize only the gentlest and most efficacious ingredients and that is why a great number of natural ingredients are used. Products are always formulated with sensitive skin in mind.
We encourage you to read our product labels. The more you know about ingredients, the better you will appreciate AURAUS products. We refrain from hyperbole and make no false claims. On the contrary, we strive to uphold the standards of honesty, fairness, and integrity that have come to characterize AURAUS and to gain the confidence of our friends around the world. We have gained our position based on our reputation and on recommendation and we prefer to reach you through the quality of our formulations. We utilize only simple, efficient, recyclable packaging so that we may concentrate our efforts and costs on what is truly important: the substance and quality of our products. Truthfully, only the ingredients can help your skin.
Q: Are AURAUS products safety?
A: AURAUS is committed to upholding the highest standards of safety for all the products it makes and sells. We adhere to the most rigorous standards for product safety so that our customers can purchase and use our products with complete confidence. We want you to know that:
1. AURAUS is in full compliance with TGA, FDA regulations as well as the European Union regulations and the requirements for safety in all of the countries in which our products are sold.
2. Each and every ingredient used in our products has been thoroughly reviewed and tested by our internal safety team.
3. Every product formulation that AURAUS manufactures is screened and tested for safety before it is marketed to consumers.
AURAUS confidently and proudly stands behind each and every product that we sell, and we pledge that we will always uphold the highest standards of safety for our customers around the world.
Q: Are there any guidelines for maintenance of AURAUS products?
A: As we use only the finest natural ingredients known to us and minimal preservatives in our fresh, original preparations, we offer the following guidelines to help maintain the freshness and efficacy of AURAUS formulations for as long as possible:
Products should not be exposed to extreme heat, cold, or temperature changes and should be kept out of direct sunlight. Products should be kept in a cool, dry place. Bathrooms are not usually ideal locations for product storage, because the temperature and humidity levels there change frequently.
Please be sure to close lids tightly on all jars and to remove any residue from the spouts on bottles before each use. Bottle tops should be fully closed when storing product or between applications.
Q: Why do AURAUS products vary in color?
A: Because AURAUS utilizes natural ingredients in our unique formulations, our products may vary in color and consistency with each new batch that we make. These natural variations do not in any way affect the quality or efficacy of the product.
Q: How can I become a distributor for AURAUS products?
A: We welcome beauty salons, SPAs, dermatologists, cosmetologists, pharmacists, new stores, wholesalers, importers, exporters to be our distributors internationally. Please contact us by e-mail with your company name, address, phone number, fax number, and company registered number for details.
Q: Can AURAUS provide me with free product samples for trial before I become AURAUS’ distributor?
A: For those who never try the products and would like to be our distributor, we have the Distributor Trial Package to offer. Please contact us by e-mail with your company name, address, phone number, fax number, and company registered number for details of the Distributor Trial Package.
Q: Does AURAUS test its products on animals?
A: No, AURAUS does not conduct any animal testing.
Q: Is AURAUS' packaging recyclable?
A: Yes, all AURAUS' packaging is recyclable.
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